We want you to receive your essentials on time, every time. If your package seems delayed or potentially lost:

  1. Start by checking your tracking number for updates through the USPS website.

  2. Sometimes, packages are marked as delivered but can take a day or two to appear. Check with neighbors or your local USPS branch.

  3. If it’s been over 5 business days since the expected delivery or your tracking information shows no movement, please reach out to us at Contact Us, including your order number and tracking details.

We’ll work with you and USPS to resolve the situation swiftly. Your satisfaction is our highest priority.