Occasionally, for your security, accounts may be locked—for example, after too many incorrect password attempts. If you see a message saying your account is locked:
Click the “Forgot Password?” option on the login page.
Enter your registered email to receive a password reset link.
Follow the instructions in the email to set a new password.
After this, your account should be unlocked. If you continue to experience issues, please Contact Us and our support team will quickly assist in restoring your access.