We take credit card fraud and identity theft seriously. If you believe someone has fraudulently used your credit card to make a purchase at TEREKS, please take the following steps as soon as possible:
Contact us immediately using our Contact Us form. Provide as much detail as possible (for example: order number, items purchased, your name, and email address).
Our customer support team will begin investigating the order in question right away.
We may contact you for additional details to assist with the inquiry and to support law enforcement or payment processors as needed.
Important: Notify your bank or card provider right away to protect your account and potentially reverse unauthorized charges.
Your security matters to us, and our team will do everything possible to help resolve the situation.