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Accounts & Emails

Learn about making accounts and when we may email you.
How do I delete my information? We respect your right to privacy. If you’d like us to delete your account and remove all your personal information...
How do I subscribe to your email list?
How do I subscribe to your drops? Stay ahead of every TEREKS signature drop, restock, or limited-edition collection by subscribing to our product drop emails! You can...
How do I unsubscribe from your email list?
Someone may have stolen my credit card and used it on your site.
How do I unlock my account if it has been restricted or locked? Occasionally, for your security, accounts may be locked—for example, after too many incorrect password attempts. If you see a message...
How many accounts can I have?
How do I change my account password?
How do I create an account?
Shipping
  • How does free shipping work?
  • What should I do if my package is lost or delayed?
  • Can I change or cancel my order?
  • Do you ship internationally?
  • Can I change my shipping address after placing my order?
  • How do I track my order?
  • How soon will I get my package?
Returns & Exchanges
  • Can I request an exchange for something different than my original purchase?
  • What do I do if I have received a damaged or defective item?
  • What’s your exchange policy?
  • How long does a refund or exchange take to process?
  • How do I print a USPS return label?
  • Can I return more than one order at the same time?
  • How do I return or exchange items?
  • What’s your return policy?
Size Charts & Materials
  • How should I take my body measurements for TEREKS clothing?
  • What are TEREKS boxer briefs made from?
  • What are TEREKS t-shirts made from?
  • What are TEREKS socks made from?
  • How do I properly care for clothing?
  • How do I find the right size in TEREKS clothing?
Gifts & Gift Returns
  • How do I return a gift from TEREKS?
  • If I send someone a gift from TEREKS, will they see how much it costs?
Promotions & Sales
  • Can I use more than one promotion code on an order?
  • Where do I enter a promotion or discount code?
  • What if my promotion code isn't working?
  • How do I get my special discount code?
  • Do you offer a teacher discount?
  • Do you offer a military discount?
  • Do you offer a first responder discount?
  • Do you offer a student discount?
  • Can I have a refund if I missed a sale or the price of an item dropped?
  • What is a Final Sale item?
Accounts & Emails
  • How do I delete my information?
  • How do I subscribe to your email list?
  • How do I subscribe to your drops?
  • How do I unsubscribe from your email list?
  • Someone may have stolen my credit card and used it on your site.
  • How do I unlock my account if it has been restricted or locked?
  • How many accounts can I have?
  • How do I change my account password?
  • How do I create an account?
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